Great product, love that everything needed for fittment is included. Shipping was fast, and at a great price too
Good fit. Stop things from sliding around. Not too thick ,which is good. Does have a rubber smell at first. Ok after a week or two. Would recommend.
Fitted perfectly in no time at all, it was so easy and best of all it looks great and I really appreciate that it's supporting an Aussie company.
I brought this cover after emailing the company to ensure it would fit my existing mounts but the cover is extremely loose on my tray
Hi J.T,
Thank you for taking the time to leave us a review regarding your recent purchase.
We are sorry to hear that the cover doesn’t fit the vehicle as intended. If you could please reach back out to our Customer Service Team so that we can assist you further.
Your satisfaction is important to us, and we want to ensure you have a positive experience with our products. We're here to assist you and find a suitable solution. Your feedback is valuable to us, and we appreciate the opportunity to make things right.
Thank you,
Aussie Tonneaus
It is too long and so pools water in the back half when it rains and it drums and flaps in transit.
Hi Graeme,
Thank you for taking the time to leave a review regarding your recent purchase of a replacement tonneau cover to OEM factory rails. We are sorry to hear that the tonneau cover isn’t fitting as intended.
We stand by our 30 day return policy and 3 year manufacturers warranty. We see that you previously were discussing this with our Customer Service Team and have since advised that everything was fitting okay. If you would like to open this matter again, please reach out to our Customer Service team at sales@aussietonneaus.com.au with the requested information in their previous email.
We're here to assist you and find a suitable solution. Your feedback is valuable to us, and we appreciate the opportunity to make things right.
Thank you,
Aussie Tonneaus
Great quality. The only issue is the rail for the tailgate that covers the step. This was not mentioned in the installation instructions. I was worried that the rivets might interfere with the mechanism and would create visible external holes. My solution was to use 3M Dual Lock Velcro instead. I'd like to see this option stitched into the tonneau. Team was responsive to my questions.
The plastic strips which clip onto the aluminum strips are very soft and don’t clip on very well. They fold easily at the ends and then just don’t work. Looked amazing when I first installed it but went quickly downhill after that. I should have spent a bit more snd purchased a better product
Hi Jason,
Thank you for taking the time to leave us a review regarding your recent purchase of a tonneau cover. We're sorry to hear that you're not completely satisfied with your purchase. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products.
We do stand by our 30-day returns policy and 3 year warranty. We unfortunately haven’t received a support request from you yet so if you could please reach out to our customer service team at sales@aussietonneaus.com.au
We're here to assist you and find a suitable solution. Your feedback is valuable to us, and we appreciate the opportunity to make things right.
Thank you,
Aussie Tonneaus
I felt that since I was just buying the rope aluminium tracks it was quite expensive but I think it might have been a one off that your guys did it. And a drill bit included in the pack because I didint have one and had to go buy one
Hi Liam,
Thank you for taking the time to leave us a review regarding your recent purchase. We understand that you purchased a replacement rope track and the price charged was to cover the costs of the shipping to New Zealand. As you have mentioned, this isn’t something we offer on our website and was a one-off to assist and help you out.
Your satisfaction is important to us, and we want to ensure you have a positive experience with our products. If you'd like to discuss this matter further or have any concerns you'd like to address, please don't hesitate to contact us. We're here to assist you and find a suitable solution. Your feedback is valuable to us, and we appreciate the opportunity to make things right.
Thank you,
Aussie Tonneaus
No review on product.disappeared in transit never to be seen again.Thank you Tean global Express for nothing, this is the second article to "disappear" in a month.
Never buy anything on the internet if shipped by Team Global Express.
Good fit, and stops everything moving around the factory tub liner on the MV Tritons is very slippery!
Cover was good value, but was 10mm too short to the back of the tail gate, I had to space out the tail gate bracket to be able to clip on Tonneau cover.
